People & Roles
Switch Agent Reporting Offices
An agent can only be active in one reporting office at a time, but can still have deals linked to different offices Each deal is automatically assigned to the reporting office active at the time the deal was created You can manually assign an ...
Adding People to Loft
Head to the People's page under your Brokerage Menu Click the 'New' button Fill in the contact's information The fields highlighted in yellow are required The fields with blue borders are required if the contact is an Agent, contact that's paid to an ...
Contact types explained
Internal contact types These contacts you use for internal use: Admin - this type can have full or office access to brokerage menus, deals, reports, etc. You would assign your admin or conveyancer to this profile type and then reach out to us to ...
The anatomy of an Agent profile - Understanding each section and how you can tailor your agent's profile.
Agent Profiles *do not change the above email in the Agent profile, this is the email used to connect to all usable integrations. If have to add an agent profile, visit here. Account Management Here you can change the email that your agent wants to ...
Adding an agent
You have two ways to add an agent to your brokerage. Add an agent from the Brokerage's People Head to your Brokerage menu>People page Click 'New' Make sure Type is Agent, you chose their office, Add their name, and if they are paid out as a ...
Add and Track Custom Roles
Custom Role types help filter and build reports based on these types! Add Custom Role Head to your Brokerage menu Navigate to the ‘Deal People Roles’ Section Click ‘New’ to add a Custom Role Add Custom Role Name Save to update your changes Default ...
Adding an Organization to Loft
? Creating & Managing Organizations and People in Loft Loft allows you to create profiles for both individuals and organizations, helping you manage contacts, communication, and deal associations in a structured way. You can also link multiple ...
Editing Contacts and Agents
Search a Contact From the Brokerage>People menu Select Profile Type, this will then open up the Status and Office filters to narrow your search Click on the Contact name to open Edit options Edit Contact Click ‘Edit’ to make changes to the contact ...
Adding Deduction Fees to Agents Profiles and Overriding levels
Adding Deduction Fees to Agents Profiles and Overriding levels In order to automate fees on commission earnings you'll need to add fees to an Agents' profile in Loft. Open the Agents profile and scroll down until you see the deductions section. From ...
Agent's Profile Notes
Go to Brokerage > People, locate your agent, then scroll down to the middle section of the agent profile to find Profile Notes. Admins, Office Admins, and Brokers can add multiple notes directly to agent profiles. All notes are encrypted and securely ...
Reporting Office and Accessible Offices on Agent Profiles
Loft will report income and expenses to multiple office locations to Xero/QuickBooks Online as well as report to Franchises based on the Reporting Office you set in the Agents profile. Reporting Office Open the Agents profile and scroll down to the ...
Office Admin Role and Permissions
These Administrators will have the equivalent of Agent-access with a few extra options to assist in creating, reviewing, and processing deals on behalf of the office. These Admins will only have access to view Agents and deals within their assigned ...
Inviting Agents to Loft47
Invite Agents Invite your agents to Loft47 from their profile. The agent will receive an invitation. Your agent can search for emails coming from notify@loft47.com to find the invitation in case that email has landed in their Spam folder. The ...
Inactivating Agents once their license is moved or expired
Inactivate your Agent When your Agent moves their license away from the Brokerage you will want to inactivate them in Loft. Please note, when you inactivate an agent, you can still pay them on any open and unpaid deals but can not create new deals ...
Popular Articles
How to Enter Commissions Correctly
How to use the Commission Page correctly Sales Price Use either the % or Flat Fee $ fields, if using the % fields, you can then use the Flat Fee/Bonus field to add an additional bonus No Sale Price Must use Flat Fee $ field Each Commission Side ...
Adjusting your tax settings
Adding/Updating Brokerage Tax ID Head to your Brokerage menu (the menu with the gear cog), click Edit Settings Add/update your Brokerage's Tax ID Turning on Tax Reporting In your Brokerage Menu>Settings, scroll down to the Allowable tax year field ...
Best Practices for Month End Bank and Subledger Reconciliations
There are 4 steps to completing a month end review and bank reconciliation. Scroll to section 5 for Tips to troubleshoot differences. 1. Complete the bank reconciliation report in Xero. 2. Run the Subledger report in Loft. 3. Run a Balance Sheet ...
Partial Payout
To partially pay a deal, head to the payout commissions page and expand the line item to override the commissions and fees. Once you pay it out Loft will create a new payout line for the balance owing. If a payout exceeds the $75,000 Payload limit, ...
Other Income - Adding Non Commission Income to Agent and Brokerage Payments
If your agents or brokerage are receiving income that is not classified as commission you can add this additional income to the Other income section on your deal's allocation page Head to your deal's allocations page>navigate to the section called ...