Editing Contacts and Agents

Editing Contacts and Agents

Search a Contact 

From the Brokerage>People menu

Select Profile Type, this will then open up the Status and Office filters to narrow your search


Click on the Contact name to open Edit options

Edit Contact

Click ‘Edit’ to make changes to the contact

Click ‘Save’ in each Section's edit modal to update any changes made.

For Agent contacts, DO NOT change the email field as this is the email used to connect to all usable integrations.

If invited to Loft, you can change the User Email field to change login options.


For a breakdown of all the Agent’s contact fields, learn more about the Anatomy of an Agent's profile here.


    • Related Articles

    • Adding People to a Deal

      After you've created a deal, you'll want to add people like sellers/buyers, escrow/lawyers and referrals to outside agents. To manage people on the deal and their roles navigate to the people page. Access Levels to the Deal When you add someone to a ...
    • Adding People to Loft

      Head to the People's page under your Brokerage Menu Click the 'New' button Fill in the contact's information The fields highlighted in yellow are required The fields with blue borders are required if the contact is an Agent, contact that's paid to an ...
    • Merge Contacts

      Merging Contacts PLEASE READ & WATCH THE VIDEOS OF THIS ARTICLE THOROUGHLY! We’ve opened up the ability to merge contacts for everyone using Loft. However, there are a few things we need to mention before you start to merge your contacts. Firstly, ...
    • Adding an agent

      You have two ways to add an agent to your brokerage. Add an agent from the Brokerage's People Head to your Brokerage menu>People page Click 'New' Make sure Type is Agent, you chose their office, Add their name, and if they are paid out as a ...
    • Adding Deduction Fees to Agents Profiles and Overriding levels

      Adding Deduction Fees to Agents Profiles and Overriding levels In order to automate fees on commission earnings you'll need to add fees to an Agents' profile in Loft.  Open the Agents profile and scroll down until you see the deductions section. From ...