Payload: Paying Mentor fees, Third Party payouts, and Agent Savings
Payload: Paying Mentor fees, Third Party payouts, and Agent Savings
!!Important Please read before proceeding: Third party paying from Payload CAN NOT BE REVERSED, so please make sure everything is correct before you finalize a payment.
There are different scenarios to consider so please click the on the scenario below to be redirected to the appropriate scenario and their instructions.
Click the New button and Selecting your Mentor type deduction from the dropdown
Click on Change Payee if the default payee is not the correct name
Search and Select the agent’s name from the search bar>Click Save
Bank Account Set Up
Agent’s paid as an Individual
Follow Steps above to add fee to deal
Click the Pay Directly Link
Choose the default Recipient
Click Pay
Confirmation will popup in a new modal window
Confirmation of the status of this transaction can also be found in your Integrations/Payload/Transactions page
Agent’s payable to Organization
Please note, when you select your agent’s name and if they’re set up to be payable to their company name (org contact type) the name will default to the organization name when selected
Click Pay Directly in the deduction
Select the Recipient
Choose the recipient radio button where the agent with org has an active email address
Click Pay
Confirmation will popup in a new modal window
Confirmation of the status of this transaction can also be found in your Integrations/Payload/Transactions page
Payload Bank Account Not Setup
Agent paid as an Individual
Follow the same steps above by adding the deduction to the deal>making sure your payee is correct
Click the Pay Directly link
The Recipient will be already chosen, just make sure the email address is correct
Because you will never have the bank account information for Third Party Payables, you will always have to send the Payment Activation link when paying these entities out. Please refer to any of the above scenarios where no bank account information is available.
Agent Savings Account
The scenario: Your agent has a Payload bank account setup in their profile but wants to send a portion of their commissions to another bank account. Because your agent’s Payload bank account is set up via their profile, there’s no way to toggle any additional bank accounts setup in that area.
!!Important Please read before proceeding: Third party paying from Payload CAN NOT BE REVERSED, so please make sure everything is correct before you finalize a payment.
The current workaround to handle this scenario is as follows:
Add a profile type contact to your Brokerage's People page [0:00 - 1:57 in vid]
Create a Payable Type Deduction specifically for the savings fee [1:58 - 2:50 in vid]
The payee must be the contact you created above
Add the Savings Payable Deduction to your Agent's deal [3:00 - 3:13 in vid]
Adjust, if applicable, the newly added deduction [3:14 - 3:34]
Click Pay Directly [3:34 - 3:43 in vid]
Because this is a Third Party payout the recipient will be auto-selected
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