Unable to Remove a Deposit

Unable to Remove a Deposit

If you're unable to remove a deposit that hasn't been paid or reconciled in a deal, it's often because the deposit was originally posted under a specific contact and later changed to an organization or a different contact, while the transaction itself remains linked to the original contact.

Solution:
Add the original contact back to the deal, then try removing the deposit again. Once the deposit has been removed, you can remove the contact if needed.

Note:
The "removed successfully" message can sometimes be misleading in this scenario. We are working on a fix to make this clearer.

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