Troubles with docusign?

If your Rooms are not loading, or the Resync action is not refreshing the deal data, please follow these instructions:

1. In Integrations>DocuSign Room click Disconnect DocuSign

2. Reconnect DocuSign and follow the sign-in prompts

3. Reload your Rooms from Integations>DocuSign Rooms

4. Sync the deal you're trying to refresh from DocuSign Rooms

5. Done! or are you??? 🤔 If this process didn't work, you will have to revoke your connection with Loft and re-authenticate DocuSign Rooms.  To do that...

6. Head over to your e-signature portion of DocuSign Rooms, where you land when you first login (not in the Rooms portion)>My Profile> Connected Apps

7. Click Revoke

8. Repeat Steps 1 - 4

Now we're done!  

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